Description

Conflict Resolution in the Workplace

Elite Personnel Training are pleased to offer a comprehensive  online course on dealing with conflict resolution in the workplace.

You will learn how to talk with the other people and focus on behaviour and events, not on personalities we will help you improve so you can listen carefully to individuals which will help you identify points of agreement and disagreement so together you can prioritise the areas of conflict and develop a plan to work on each conflicting point raised you will have the training to follow through on your plan and the build on your success here at Elite Personnel Training we will build these skill sets with you and help and encourage you through this course.

Conflict Resolution Course Modules:

• • The Causes and Symptoms of Conflict at Work
  • Resolving Conflict
  • The Five Conflict Modes
  • Using the Modes
  • Assertiveness
  • Making Positive Outcomes

Who is this Course For:

• New Managers
• Leaders
• Start ups
• employees

Qualification:

On Successful Completion of the course you will obtain an Online Training Certificate of Competence in Conflict Resolution in the Workplace. Approved by the CPD Certification Service.  2 CPD points / hours.

 

If you have larger requirements please contact us to discuss your needs.  We will be happy to help you find the best solution, and we offer further discounts for purchases over 5 licences at a time.

 

As well as our Conflict Resolution in the Workplace course, we have a range of other courses that you may want to see all within our Personal and Professional Development category. With over 90 courses on offer we are you you can make Elite Personnel Training your next training provider solution!