Conflict Resolution in the Workplace
Elite Personnel Training are pleased to offer a comprehensive online course on dealing with conflict resolution in the workplace.
You will learn how to talk with the other people and focus on behaviour and events, not on personalities we will help you improve so you can listen carefully to individuals which will help you identify points of agreement and disagreement so together you can prioritise the areas of conflict and develop a plan to work on each conflicting point raised you will have the training to follow through on your plan and the build on your success here at Elite Personnel Training we will build these skill sets with you and help and encourage you through this course.
Conflict Resolution Course Modules:
- The Causes and Symptoms of Conflict at Work
- Resolving Conflict
- The Five Conflict Modes
- Using the Modes
- Making Positive Outcomes
Who is this Course For:
- New Managers
- Start ups
On Successful Completion of the course you will obtain an Online Training Certificate of Competence in Conflict Resolution in the Workplace. Approved by the CPD Certification Service. 2 CPD points / hours.